High latency / timeouts in redirection

Incident Report for Rebrandly

Resolved

This incident has been resolved.
Posted Jun 10, 2022 - 10:43 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 10, 2022 - 09:24 UTC

Monitoring

Our average latency is back to normal. We are monitoring the system for as long as necessary to re-instate the full capability and offer the usual performances.
Posted Jun 10, 2022 - 08:19 UTC

Identified

We have identified a problematic source of HTTP traffic directed to our servers and are in the process of fully rejecting this traffic in order to improve our latency
Posted Jun 10, 2022 - 08:17 UTC

Investigating

We are investigating increased latency for branded links redirection.
Posted Jun 10, 2022 - 08:00 UTC
This incident affected: Branded Links redirect (Domain Names registered via Rebrandly) and Branded Links redirect (Domain Names managed outside Rebrandly).
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