Monitoring - We are currently experiencing networking issues that impact Dashboard and API reachability from the internet. We have evidence of intermittent networking issues and responses with error code 500/504 returned from our Cloud provider, as part of a wider issue affecting Amazon Web Services (Lambda, API Gateway, CloudFront, CloudWatch) in USA North Virginia, where a sensitive part of the Rebrandly Link management API is hosted. As the Rebrandly Dashboard is itself relying on the Rebrandly API, you might experience unexpected logout or failure at creating or editing resources.

IMPORTANT: the issue does not affect the uptime of existing Links at all, but may impact the ability to create new links or to alter an existing link's destination URL. We recommend your API scripts be equipped with fault-tolerant strategies as - most of the time, from our data - a Retry operation will make it. No data loss is expected.
Nov 25, 18:39 UTC
Rebrandly Website ? Operational
Rebrandly Dashboard ? Degraded Performance
Branded Links redirect (Domain Names registered via Rebrandly) ? Operational
Branded Links redirect (Domain Names managed outside Rebrandly) ? Operational
Generic short URLs redirect ? Operational
Rebrandly API ? Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Branded links redirect ?
Fetching
Generic short URLs redirect
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Branded links redirection latency
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Generic short URLs redirection latency
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Rebrandly API
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Past Incidents
Nov 25, 2020

Unresolved incident: Networking issues affecting Rebrandly API and Dashboard.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.