Intermittent Issues with Branded Domain Redirects

Incident Report for Rebrandly

Resolved

This incident has been resolved.

Posted Oct 29, 2025 - 07:28 UTC

Monitoring

A fix has been implemented, and we are monitoring the redirections

Posted Oct 29, 2025 - 01:39 UTC

Identified

We are experiencing intermittent issues with branded domain redirects due to an AWS infrastructure incident in the US-EAST-1 region affecting ECS services. AWS estimates full recovery within 2-3 hours. Redirects may fail or experience delays during this time. We are monitoring closely and services will recover automatically as AWS resolves the issue.

Posted Oct 29, 2025 - 01:13 UTC

This incident affected: Branded Links redirect (Domain Names registered via Rebrandly) and Branded Links redirect (Domain Names managed outside Rebrandly).