Downtime in links redirection

Incident Report for Rebrandly

Resolved

This incident has been resolved.

Posted Oct 07, 2020 - 15:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 07, 2020 - 14:49 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 07, 2020 - 14:33 UTC

Identified

The issue no longer affects branded links, but it still affects uptime for links created with domain name rebrand.ly. We are working on a patch.

Posted Oct 07, 2020 - 13:46 UTC

Update

We are continuing to investigate this issue.

Posted Oct 07, 2020 - 13:03 UTC

Investigating

There is an ongoing downtime issue for branded links and system links. We are currently investigating this issue.

Posted Oct 07, 2020 - 12:53 UTC

This incident affected: Branded Links redirect (Domain Names registered via Rebrandly), Branded Links redirect (Domain Names managed outside Rebrandly), and Generic short URLs redirect.