Downtime in links redirection
Incident Report for Rebrandly
This incident has been resolved.
Posted Aug 24, 2020 - 19:10 UTC
A fix has been implemented and we are monitoring the results.
Posted Aug 24, 2020 - 16:37 UTC
95% of requests for links with domain name are being served as usual in response to actions taken to mitigate the issue.
Posted Aug 24, 2020 - 16:14 UTC
We are continuing to work on a solution for this issue.
Posted Aug 24, 2020 - 15:46 UTC
An architectural solution has been delivered so that all Branded Links are back working as usual, as part of the Rebrandly emergency plan for this scenario. The problem still persists for links created with the domain name, a patch will be delivered soon.
Posted Aug 24, 2020 - 13:41 UTC
We are continuing to work on a fix for this issue.
Posted Aug 24, 2020 - 13:35 UTC
We are continuing to investigate this issue. Logs indicate that there is an ongoing DDOS attack targeting the Rebrandly redirection system. Link redirection is experiencing a high latency as a consequence of the high traffic producing stress in the system. Expecting 50% of the requests to be served with higher-than-usual latency.
Posted Aug 24, 2020 - 13:21 UTC
We just identified a downtime in links redirection, investigating right now
Posted Aug 24, 2020 - 13:03 UTC
This incident affected: Branded Links redirect (Domain Names registered via Rebrandly), Branded Links redirect (Domain Names managed outside Rebrandly), and Generic short URLs redirect.